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With an increasing number of “off the shelf” solutions available for  content migration, what are the main benefits and reasons for choosing a managed service delivered by T-Systems?

There are many options when considering content migration solutions. The dominance of Microsoft’s Cloud 365 solution in the current market has resulted in numerous products specifically focused on the migration of content to 365, typically from other 365 tenants or on-premises SharePoint instances. Other scenarios are not so well-catered for, but regardless of the source and target platforms, the choice of migration solution can be a difficult one for customers to make without an in-depth knowledge of the complexities of content migration.

This series of blogs will cover some of the reasons why our approach, tool-set and expertise can provide a superior migration result in the majority of cases. In this first blog we will look at why a commercial “off the shelf” solution (COTS) is typically not the best choice for a content migration scenario where quality is key. Time and money are always key factors for customers when deciding how a migration should be implemented, and consequently, this often leads customers to the apparent simplicity and lower initial cost of COTS migration software which can be used by their own internal teams to deliver a migration.

However, this can be a short-sighted approach, as there are many other important factors to be considered. A prepackaged migration solution can appear cheaper and quicker to implement in the short term, but often winds up costing more in the long run. The “one size fits all” solution will always be a compromise, and while for a very simple lift and shift migration the results can be acceptable, for anything that isn’t standard, there may well be gaps, resulting in a lack of quality and user dissatisfaction.

In fact, there are many occasions when we have been brought into a migration project by customers who has attempted to use an off the shelf solution, only to find that the one size fits all approach didn’t actually fit them, and resulted in poor quality data in the target platform. While T-Systems can provide prepackaged solutions in some areas, we find that our extensive experience and flexibility delivers superior results using a migration approach that can be tailored to the specific needs and desires of each customer.

Some of the benefits are highlighted below.

Quality first: Data integrity, business continuity, end user satisfaction and brand reputation are critical to a successful content migration and can oftenbe compromised when a cost first approach to migration is employed

Customized fit: A bespoke solution can be tailored specifically to meet the unique needs and requirements of an organization, ensuring a smooth and efficient data migration process encompassing all use cases and not just the so-called typical ones

Experience: A managed solution means there are a team of experts on board to ensure the best possible result is delivered to customers.

Greater control: With a bespoke solution,the customer has full control over the design and scope of the data migration process, allowing them to make any changes and adjustments as needed

Improved security: A bespoke solution can be designed with specific security measures in place to protect customer data during the migration process. All transactions can be tracked during the process, resulting in a detailed and auditable history of all changes.

Scalability: A bespoke solution can be built to scale to customer requirements, allowing challenging timelines and seamless end of migration switchover to be achieved.

Cost-effectiveness: While a bespoke solution may have a higher initial cost, it can often be more cost-effective in the long run compared to a COTS solution, as it can be customised to meet the specific needs of migration without incurring additional costs for remediation of a migration with some missing or poorly formatted content.

The key question to ask is whether your migration requirement is really “typical” and if a one size fits all approach will deliver an acceptable result for end users.

In the next blog, I will look at some of the specific benefits of the T-Systems migration approach, covering some of the topics below.

Archiving of historical data
Re-assigning of content belonging to users who have left the organisation
Identifying and safely removing duplicate, redundant and invalid content
In-flight transformation of content to meet requirements of any new templates, layouts and governance standards
Handling document sharing
Delivering a seamless switch-over for users